While we thank you for considering to purchase our products through our website, our assurance is to :

• Provide a seamless experience as good as buying from an offline store
• 100% genuine products
• Largest available ex-stock range of products for delivery from our very own 2500 sq ft factory warehouse

Accordingly, you’ll find our Shipping/ Returns & Exchange/ Cancellation/ Replacement policies below. Towards constant improvements that has been the hallmark of Spartan Sports Corporation all these years, these policies get improved, revised and upgraded from time to time, and we urge you to stop by and refer from time to time. While we’ll attempt to accommodate in best possible manner, current policies prevailing at time of your feedback may prevail.

SHIPPING POLICY :

We use third-party shippers and are hence governed by Terms & Conditions of such logistic partners.
Not compromising on quality, focus is to team up with reliable partners who are best in the industry with widest reach across India.
Shipping is charges will be based on logistics inputs, i.e., weight, destination etc.
For Express deliveries, premium delivery charges will apply.
Our effort will be to ship out orders same day if received before 11 AM on any working day (Monday to Saturday), which otherwise will be sent out over the next 2-3 working days.
Shipment details will be shared immediately on despatch for necessary tracking.

RETURNS & EXCHANGE POLICY :

Spartan Sports Corporation prides itself in having the largest customer base of users — new as well as repeat, buying products manufactured and sold by us worldwide with nearly 7-10k pieces being shipped out daily.
This of course speaks volumes about the trust, people have put in Spartan Spots Corporation products and its customer service. There of course may be situations beyond our control where we may not be able to meet your expectations, in which case we will endeavor to set it right to the best of our abilities.

1. Any product not found to your satisfaction may be returned to us within 5 days of receipt with all packing/labels/tags exactly in as-received intact unused condition; and we’ll be happy to offer an exchange of same product or of similar value. Minor differential amount not amounting to 5% of value will be charged or refunded to you..
2. As a goodwill gesture, no service / re-stocking charges will be applicable, but however, if returns become repetitive, these charges may get levied.
3. For Reverse pickup of products customer to bear return logistics otherwise. Loss or damage of goods during return shipping will be buyer’s responsibility.
4. Company reserves the right to inspect and assess item returned for exchange; which if failing to meet above criteria may be sent back as-is.
5. We strongly recommend receiving Return Ticket number from our team generated at the time you request for Return on our site, before initiating return for easier tracking, faster turnaround and minimal errors.

CANCELLATION POLICY :

Of course we’re not happy when you cancel orders. But we do understand there are times these may be placed inadvertently, or there is a change of mind.
In our enthusiasm to keep the supply chain rolling so that customers get prompt deliveries, your order may have already been despatched before we receive your cancellation instructions. In such cases you may need you to bear one-way shipment charges. We’ll take care of the other half no worries!!
In case you beat us to cancelling your order before we ship it, we’ll be happy to cancel.
Do make sure to contact Mon-Sat 9 AM – 6 PM through phone/email/whatsapp for cancellation. We’re off Sundays and National Holidays – no shipments, hence no cancellations on these days.

REPLACEMENT POLICY :

Our endeavor all these years – and many more to come, is to supply products that meet quality norms that are the best in the industry.
Which gets a bit challenging when each piece is made by hand with majority materials being of 100% natural origin like wood, leather, cane, bamboo, cork, rubber etc. Added to this is the fact the nature of the game of cricket is extremely volatile and unexpected. Just imagine the scenario –
– Ball made by hand of 100% natural materials hits bat, also made by hand of 100% natural material,
– Speed, direction, length of the ball’s trajectory is uncertain,
– Responded to by the batsman who’s recoil speed, direction and the trajectory are as much uncertain,
– Impacted on the bat at no consistent or predictable spot,
And we have a huge potpourri of possibilities of gear not always staying on track !!

CRICKET BATS :

Most cases the bats do hold up despite all this banging around, but when sometimes they don’t, do consider the possibility that bat or manufacturer may not be at fault. Some bats can last a few seasons, some not even a few days. We do our best to assist in such cases but in no uncertain terms do we claim our bats are 100% guaranteed. Bear in mind the below —

1. Minor/superficial cracks on surface, edge, toe or shoulder is normal considering nature of usage
2. Bats used against bowling machines that use synthetic hard balls is a big no-no
3. Another big no-no is using bats in damp conditions. Or storing them similarly
4. Expensive bats don’t necessarily mean they’ll last longer. Or vice versa
5. Bats are happier with an extra layer of protection– self-adhesive tape for edges or face, rubber strip on toe. Both are sold by Spartan Sports Corporation as an accessory
6. Break-in a bat nice and easy with a ball hammer or wood hammer — also sold by Spartan Sports Corporation as an accessory. Or gently use in the nets for a couple of weeks before going all out in a game.
7. Bat-knocking machines is not a great idea. These knock-in the bat at a consistent (and usually high) pressure than hand-knocking. Shoulder, handle wedge and blade edges need gentle knockingin which machines don’t care about than can cause micro almost invisible cracks that start expanding over time.
8. Stay away from inexpensive balls. These are comparatively hard that can lead to cracks, splits and breakages in the blade or handle
9. Bats hate yorker deliveries. Don’t get tempted with those if your bat means more to you than getting out or hitting a few runs
10. Bats are made to hit leather balls. Stay away from venting your anger out with them by hitting out at things (or people). Nor even banging down stumps to fix in the ground.

PROTECTIVE GEAR:

Any sport that has a rock-solid missile hurtling at you at more than a hundred miles will produce “ouch” moments. Sometimes much more than that. The sport of cricket is one such game. If you’re worried about injuries, stick with playing cricket on the screen. And for the bravehearts, we do our best to minimise injuries, not eliminate them.
While we’re here to make sure your gear gives you many months of play, sometimes these handmade goodies ain’t able to stand up to the rigors of the game. Bear in mind the below —

1. If your protective gear splits at the stitches or rips anywhere over time, usually a repair gets it going.
2. However if it happens in initial few days of play and doesn’t show mishandling or inappropriate use, replacements can be considered.
3. Wear and tear and extensive usage is not covered.
4. Running around for those runs or diving like a wildcat can get your gear scraped/torn/split. Not much the gear can do in such cases.
5. Nice to wipe clean your gear once in a while with a slightly moist white cloth, especially on white gear. After all, cricket’s a gentleman’s game and our gear should be looking fresh.
6. For those who sweat a lot, it’ll be great if your sweaty gear is all dry before going back into the kitbag. Not only will this keep its neighborhood dry, but will prevent if from getting moldy if you’re not the daily types.
7. Big no-no is drying in direct sunlight. Always remember to dry in the shade to maintain its life and keep it supple.

CRICKET SHOES :

1. We usually take full responsibility for recently-bought shoes showing symptoms of upper tearing, or stitches coming out, or sole coming apart, or the spikes ripping out if not showing signs of inappropriate use.
2. In all other cases, we’ll be happy to offer a repair
3. Over usage with normal wear-and-tear, some of the above may start showing at which means it’s time to get a new shoe
4. And even if shoes look good to go, it’s always a good idea to get a new pair (depending on usage), as heavy impacting of the shoe over tome makes the sole rigid reducing its ability to shockabsorb.

APPAREL/BAGS :

Any tearing in fabric, stitches opening up, buttons ripping out, color runs shouldn’t happen when your apparel is new. We’ll gladly offer a replacement or refund, including return freight if fault is considered genuine.
All of the above in kitbags as well – additionally including straps, wheels, pullout trolley and zipper. We’ll try to fix it with a repair if possible, otherwise replacement or refund as above. Of course depending if it’s still relatively new and hardly used. Will not apply to inappropriate usage.

CRICKET BALLS :

These are the guys who get banged around the most – ball after ball. For the entire length of the game. Not even a breather. Zero respite to rest and recover, though maybe in between overs provided they’re not getting bounced from one player to another.
We do our best to make them get through this all with their shape (and dignity) intact. But considering the beating they get, they’re bound to wear-out and get outashape once in a while (like some of us too). However as long as they fall within the Go/No-go standards set by the ICC boys, they’re good to go until the Umpire decides otherwise.
Nevertheless, if you still feel you’ve been wronged and feel the ball should’ve performed differently, let us know and we’ll do our best to resolve.

TRANING EQUIPMENT :

These are the products that are meant to break while you are training hard setting up your skills and preparing yourselves for your matches and tournaments. Daily workouts and training means hard core practice, and during practice you, despite keen prevention and safety measures, tend to fall which may lead to breakages of training equipment like traffic cones, space marker cones, poles etc.
Hence, we cannot give up on practicing. Being this a little sensitive area, we do not stand responsible for the breakages occurred during training. But yes, if the product received is faulty / broken, we are happy to replace / refund.
So go – and just enjoy your cricket !! Leave your gear worries to the experts. We’ve been around more than 90 years now and with an ever growing customer base, we figure we must be doing something right !!

INTRODUCTION

Welcome to spartansports.com, An official website of Spartan Sports Corporation commonly known as Spartan. By visiting our site and/ or purchasing something from us, you agree to our “Services” and to be bound by the following terms and conditions (“Terms & Conditions”, “Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms and Conditions (collectively with “Privacy Policy”) fully and carefully before using spartansports.com or any of it’s linked sub-domains (the “Site”) and the features, content, applications, or products offered by Spartan Sports Corporation 
(hereinafter referred to as “Spartan”, “Company”, “we”, “our” or “us”) (together with the Site, the “Offerings”). These Terms & Conditions set forth the legally binding terms and conditions for your 
use of the Site and the Offerings.

Spartan solely reserves the right to accept, reject and remove users from registrations on the website & related web assets without stating any reason thereof. We reserve the right to restrict 
access to some parts or all of this Website.

JURISDICTION AND GOVERNING LAW

Any dispute or difference arising any time between the Parties here to in respect of the Agreement or the interpretation of any of the provision of this Agreement and/or any amendments or modification thereof for the time being and from time to time in force, shall be decided in accordance with Indian Law by Courts courts situated in Meerut, which Courts shall have the exclusive jurisdiction to adjudicate such disputes.

OTHER DEFINITIONS

“Agreement” means the aforesaid terms and conditions; “Spartan” refers to the trade name Spartan is operating under Spartan Sports Corporation; “Products” mean consumer items, inclusive of but not restricted to Cricket Equipments like bat, ball, etc, but balls, apparels, bags, shoes, training equipment and other items as may be manufactured / sourced by Spartan from time to time; “Offerings” mean all the products, packages, features, applications and the like provided by us, inclusive of but not restricted to, site functionalities, subscription and any other third party offerings. “Site” means the website maintained by Spartan, https://spartansports.com on which all the Creations, Products and Reproductions shall be displayed for the benefit of the users of the website; “End User(s)” means any person, who may or may not have an account registered on the Site, who has logged on to the Site for the purpose of browsing and/or use of the features available thereon.

LICENSE & SITE ACCESS

Spartan & spartansports.com does not permit copying or downloading of any kind of content (text, graphics, clip arts, icons, images, audio clips, videos or software) and these are solely owned by Spartan Sports Corporation. Any unauthorized use of the content of the website by you shall bring to an immediate end, any permission granted to you by Spartan & result in appropriate action at the sole option of the Company. Spartan and related web assets on third party sites may include links to third party websites that are controlled and maintained by others. Any link to other websites or any other destination on the internet or mobile is not an endorsement of such websites or destination and Spartan or its properties are not liable for the content or availability of any such sites. Unauthorized use of Spartan may give rise to a claim for 
damages and/or regarded as a criminal offense resulting in appropriate legal action.

INCORPORATION BY REFERENCE

The Company’s Privacy Policy, Product Descriptions, Returns and Cancellations Policy, Pricing Information and all such information and documents as are present on and updated to the Site from time to time shall for a part and parcel of these Terms and Conditions. In the event of any inconsistency hereof with the Terms & Conditions, the Terms & Conditions shall override.

ACCOUNT

Post purchase of an Spartan products, or registering with spartansports.com directly or through any authorized third parties as engaged by Spartan, you become a registered member of spartansports.com and hold an account on the website which represents that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws as applicable in India. You are solely responsible for maintaining the confidentiality of the account and the password. If you have supplied us with your correct email ID and mobile number then you will receive your order details via email & message. You solely own the rights of the account. Your account and the information provided by you in relation thereto shall be governed by the Privacy Policy available on our Site. spartansports.com will not be responsible for any misuse of account. Any account activity found violating the policies of spartansports.com will stand cancelled and may result in termination of your account/ membership.

TRADEMARKS & LOGOS

The trademarks, logos and service marks displayed on spartansports.com are registered trademarks of Spartan Sports Corporation., its affiliates and other respective third parties. Nothing contained on spartansports.com should be construed as granting any license or right to use any trademarks without the prior written permission of the website owner.

MEMBERSHIP ELIGIBILITY

Persons who cannot enter into legally binding contracts in accordance with the provisions of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not entitled to use spartansports.com. Persons under the age of 18 years but above 13 years of age (“Minors”) may use this Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms and Conditions. If the Minor’s age is below that of 18 years, only the Minor’s parents or legal guardians can transact on behalf of such Minors, provided that their parents/ guardians are registered users. Minors are prohibited from purchasing any material. The Site is freely accessible to the End User, however; the End User will have to register with spartansports.com and create their individual registration account prior to any purchase of products. All registration information must be correct, complete and promptly updated by the End User.

GOVERNING LAWS

Use of spartansports.com shall in all respects be governed by the laws of India, regardless of the laws that might be applicable under principles of conflicts of law. These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws. Disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Jalandhar City.

INDEMNITY 
spartansports.com, its officers, directors, shareholders, parents, subsidiaries, affiliates, employees, or joint venture partner are not liable to you for any incidental, indirect, consequential, special, punitive, or exemplary damages and/or costs of any kind, arising from your use of this website or your breach of these terms.

LIMITATION OF LIABILITY

In any event the liability of spartansports.com, for any loss or damage caused to you, whether direct or indirect, shall not exceed the amount already paid by you to the spartansports.com in relation to the purchase of Offerings through spartansports.com will not be liable in any way for loss, damage, costs or expenses (including loss of profit) arising directly or indirectly from any failure or delay in performing any obligation under this Contract by reason of any event or circumstance outside the reasonable control of spartansports.com, including (but not limited to), any strikes, industrial action, failure of power supplies or equipment, government action or Act of God. This limitation of liability section shall prevail over any conflicting or inconsistent provision contained in any of the documents comprising this Agreement. We suggest you take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, Trojan horses and other items of destructive nature. While availing any of the payment method/s offered 
by spartansports.com, is not responsible or takes no liability of any kind in respect to any loss or damage arising directly or indirectly to you out of the decline due to:

1. Lack of authorization for any transaction/s, or 
2. Exceeding the preset limit mutually agreed by you and between your “Bank/s” and/or Service 
Provider/s, or 
3. Any payment issues arising out of the transaction, or 
4. Decline of transaction for any other reason/s.

PAID OFFERINGS

Certain of our Offerings, including the purchase of any products offered by us, may be subject to payments now or in the future (the “Paid Offerings”). Please note that any payment terms presented to you in the process of using or signing up for a Paid Service are deemed part of this Agreement

PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your mobile/laptop/computer’s visual of any color will be accurate or same as we have posted on our site.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. 
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service or Product.

BILLING

We use a third-party payment processor (the “Payment Processor”) to bill you through a payment account linked to your Account on the Offerings (your “Billing Account”) for use of the Paid Offerings. The processing of payments will be subject to the terms, conditions and privacy policies of the Payment Processor in addition to this Agreement. We are not responsible for errors by the Payment Processor. By choosing to use Paid Offerings, you agree to pay us, through the Payment Processor, all charges at the prices then in effect for any use of such Paid Offerings in accordance with the applicable payment terms and you authorize us, through the Payment Processor, to charge your chosen payment provider (your “Payment Method”). You agree to make payments using that selected Payment Method. We reserve the right to correct any errors or mistakes that it makes even if it has already requested or received payment.

PAYMENT METHOD

The terms of your payment will be based on your Payment Method and may be determined by agreements between you and the financial institution, credit card issuer or other provider of your chosen Payment Method. If we, through the Payment Processor, do not receive payment from you, you agree to pay all amounts due on your Billing Account upon demand.

USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely 
responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

TERMINATION

We may terminate your access to all or any part of the Offerings at any time, with or without cause, with or without notice, effective immediately, which may result in the forfeiture and destruction of all information associated with your membership. If you wish to terminate your Account, you may do so by following the instructions on the Site or through the Offerings. Any fees paid hereunder are non-refundable. All provisions of these Terms & Conditions which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.